Help Center

Frequently Asked Questions

Search or browse answers about our programs, costs, scholarships, technology, and more.

Do I need any technical or coding experience?+

No. All of our foundation programs start from absolute basics in everyday language. If you can use a smartphone or browse a website, you are ready.

Which class is right for me?+

Start with AI Basics for Everyone if you are new. Seniors 50+ have a dedicated program. Entrepreneurs, job seekers, and youth each have tailored programs. Our Community AI Guide chat or our team can help you choose.

How much do classes cost?+

Final pricing is confirmed before any class is scheduled. Full community scholarships are planned for eligible learners, and we never turn anyone away due to inability to pay.

Are classes really free?+

We are building full scholarship support so cost is never a barrier. Scholarship availability and final pricing are confirmed before enrollment opens.

Who can apply for a scholarship?+

Any learner facing financial barriers can request help. Priority is given to seniors, veterans, youth, and minority entrepreneurs in Hampton Roads.

Can I sponsor a student?+

Yes. Our Sponsor-a-Student program lets individuals and businesses fund a learner's seat. See our Scholarships page for details.

What device do I need?+

A smartphone, tablet, or laptop with internet access. Loaned devices are available for in-person sessions when needed.

What if I do not have internet at home?+

In-person sessions provide Wi-Fi, and we can connect you with community resources. Online sessions can be joined from libraries or partner locations.

When are classes held?+

No classes are currently scheduled. When approved dates, times, and locations are confirmed, they will appear on our Classes & Events page.

How long is each program?+

Programs run 4 to 6 weeks with weekly sessions. See each program detail page for exact duration.

What if I miss a session?+

We ask learners to attend most sessions to earn a certificate. Instructors help you catch up when possible.

Are classes in-person or online?+

It depends on the program. Some are in-person hands-on, some online, and some hybrid. Each program page lists its format.

Do I get a certificate?+

Yes. Learners who meet the attendance requirement and complete the final project receive a Certificate of Completion.

How do I volunteer?+

Visit our Volunteers & Mentors page to see open roles and submit an application. We onboard all volunteers before they work with learners.

Do volunteers who work with youth need background checks?+

Yes. Any role involving minors requires a background check and safeguarding onboarding before participation.

Can I donate right now?+

Public donation solicitation is not active until our nonprofit registration and tax-exempt requirements are confirmed. You can support our mission through sponsorship and partnership inquiries in the meantime.

Will my donation be tax-deductible?+

We will not claim tax-deductibility until federal 501(c)(3) exemption is confirmed. Any future giving will include accurate disclosures at that time.

Can I request accommodations?+

Yes. Our registration form includes an optional accessibility accommodation request, and we work to meet each learner's needs.

How do I register for a class?+

Use our Student Registration page. Since no classes are currently scheduled, your submission joins our interest list and the CRM pipeline for future enrollment.

Is Community AI 360 a registered 501(c)(3)?+

Not yet. We are in formation as a Virginia nonprofit and are preparing our application for federal tax-exempt status. We will share verified status once approved.

How do I contact a real person?+

Use our Contact page or the Community AI Guide chat to reach our team. We respond to inquiries within 1-2 business days.

Still have questions?

Our team is happy to help. Reach out and we will respond within 1-2 business days.